Poko apk FAQ —
Quick answers to all your questions

No, poko apk's policy allows only one account per person. Attempting to create multiple accounts may result in all of them being permanently banned and any funds being forfeited. Enjoy all the features with just your one account.

After logging in, go to Profile Settings and click on "Verification" or "Verify Account". Upload clear photos of the front and back of your National ID along with a selfie. Verification is typically completed within 24–48 hours. Please note that large withdrawals may be restricted until KYC is complete.

Email support@pokoapk.net to find out why your account was suspended. Accounts are typically suspended due to incorrect information, multiple account creation, or policy violations. Our support team will explain the details and guide you toward a resolution.

poko apk currently supports Mobile Pay, Nagad, Rocket, Upay, and bank transfer. You can also transact using cryptocurrency (USDT, BTC). All payment methods are fully secure and encrypted.

The minimum deposit at poko apk is ৳500 and the minimum withdrawal is ৳1,000. The maximum daily withdrawal limit is ৳2,00,000. Users who have completed KYC are eligible for higher limits.

Mobile Pay and Nagad withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Withdrawals made after 10:00 PM will be processed the following morning.

First, refresh the page and wait a few minutes. If more than 15 minutes have passed, email support@pokoapk.net with a screenshot of the transaction. Our team will verify it promptly and update your balance.

poko apk offers betting on over 20 sports, including cricket, football, kabaddi, tennis, badminton, basketball, and e-sports. All major tournaments are covered, including the Bangladesh Premier League, IPL, and the World Cup.

Live betting lets you place bets on a match as it's happening, in real time. Odds shift from moment to moment throughout the game. Head to the "Live" tab on your dashboard to see ongoing matches and place your bets. Quick decision-making is key in live betting.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is abandoned or cancelled due to a technical issue, your stake will be refunded automatically.

An accumulator bet combines multiple matches into a single wager, and if all selections are correct, the payout can be substantial. poko apk allows accumulator bets with up to 12 legs. Keep in mind that if any single selection is wrong, the entire accumulator is lost — so bet carefully.

Yes, new members on poko apk receive a welcome bonus of up to 100% on their first deposit. For example, deposit ৳5,000 and get ৳5,000 in bonus funds. Full terms and wagering requirements are available on the Terms & Conditions page.

No, bonus funds cannot be withdrawn directly. You must first place bets totalling the required amount (meet the wagering requirement) using the bonus, after which any winnings can be withdrawn. Each bonus has its own wagering conditions, which are listed on the offer page.

Reload bonuses are credited automatically when you deposit a set amount each week. You can also check the Promotions page for active offers and apply any relevant codes. The higher your loyalty program tier, the more reload bonuses you'll receive.

Yes, poko apk uses 256-bit SSL/TLS encryption to protect all data. Your personal information is never shared with third parties, and our servers undergo regular security audits.

Go to Profile Settings and click the "Security" tab. Enable the "Two-Step Verification" or "2FA" option and add your mobile number. From then on, every time you log in, an OTP code will be sent to your phone to complete the sign-in.

Email support@pokoapk.net immediately and request an account suspension. Also change your email password right away. Our security team will begin an investigation within 24 hours and assist you in recovering your account.

The poko apk Android APK can be downloaded directly from our website. iOS users can open the website in Safari and tap "Add to Home Screen" for an app-like experience. If you can't find it on the Google Play Store, download it directly from pokoapk.net.

On your phone, go to Settings > Security and enable "Unknown Sources" or "Install Unknown Apps". Then tap the downloaded APK file to install it. If you see a "Harmful App" warning, tap "Install Anyway" — this is simply a standard Google security prompt; the poko apk APK is completely safe.

First, check your internet connection. Close the app and reopen it. Restart your phone. Clear the app cache (Settings > Apps > poko apk > Clear Cache). If the problem persists, uninstall the app and download the latest version.